What happened

• We were looking to improve Integrates’ session management to allow concurrency between our mobile app and web. After introducing this change, new sessions were not handled properly due to a missing attribute.

What we’ve done

• After identifying the problem with our error tracking tools and some reports from our users, we’ve committed the fix.

What the impact was

• There were approximately 70 unsuccessful login attempts from 9:00 A.M. to 9:30 A.M. (30 minutes in total).

What we are doing to help

• We created an issue to review and work towards removing production-only behaviors to avoid this kind of problem.