What happened

On March 13th from 5:34PM to 6:05PM, Integrates became inaccessible due to a change 2 in the communication with the new API in which we are working during the last weeks.

What we’ve done

After we detect the error, we immediately revert that change, deploying a new version of Integrates without the bug.

What’s the impact

Approximately 12 login attempts were unsuccessful within the mentioned 31 minutes.

What we are doing to help

We are always monitoring our deployments to production, and in this case, we were able to detect the problem and to recover from it in half an hour.